Hepburn Spa Retreat
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Kamers en prijzen vergelijken
Wat feiten op een rij
Inchecken vanaf | 15:00 |
|---|---|
Uitchecken vóór | 11:00 |
Ontbijt | Ontbijt beschikbaar |
Huisdieren | Huisdieren niet toegestaan |
Kinderen | Kinderen zijn welkom in dit hotel |
Voorzieningen
Meer over Hepburn Spa Retreat
Hepburn Spa Retreat
Het Hepburn Spa Retreat biedt luxe villa's met een prachtig, rustgevend uitzicht over het inheemse bushland vanaf uw eigen balkon. De luxe villa's beschikken over een prachtig modern interieur, gratis WiFi en een luxe ontspannend bubbelbad.
Beoordelingen en reviews
Reviews van reizigers
Opmerking: 5 okt. 2024
Verblijfdata: okt. 2024
Opmerking: 4 nov. 2024
Verblijfdata: nov. 2024
Cleanliness… pubic hairs in toilet area, kitchen tampon packet on floor, couch cover dirty from other people’s oils, bath not sanitised, personal products in bath (left over jars of facial mask and body scrub from previous users). Fireplace didn’t work, broken curtains and venetians. No real compendium, connections for AV didn’t work properly, overhead light fittings dirty. Support information focuses on what you can’t do! Not enough support by staff, you can’t get anyone after hours nor do they call you back, labyrinth of phone diversions not necessarily addressing your enquiry. Not customer focused especially for what you pay, I’m still waiting for information about my spa booking….which didn’t happen. No extra pillows, blankets, throw in disrepair. People parking in the wrong spots because of conflicting and poor signage. Welcome box not so enviromentaly conscious, dairy yoghurt event though we were encouraged to select an alternative milk supply. We are regular travelers, this venue over promised and under delivered. Truly disappointed! The saving grace was we were in unit 1 and didn’t have to hike up 3 flights of stairs, so earlier on during booking the access request was considered. We overlooked other venues thinking we were going to have an exceptional stay for both our anniversary and my husband’s birthday. Going to Bellinzona next weekend!
Opmerking: 28 aug. 2022
Verblijfdata: jul. 2022
Opmerking: 12 dec. 2021
Verblijfdata: dec. 2021
Opmerking: 19 aug. 2021
Verblijfdata: aug. 2021
Gift pack of muesli,spa water and chutney a nice touch on arrival.
Does need some touch ups as sink plug not working and walls need paint touch up.
Uitstekende locatie
20 Mineral Springs Crescent, Hepburn Springs, 3461, Australië|0,21 km vanaf Hepburn Springs Bathhouse
10 aanbevolen activiteitenbinnen 0,62 km
Inchecken en uitchecken
Inchecken vanaf:
15:00
Uitchecken vóór:
11:00
Goed om te weten
Kinderen zijn welkom in dit hotel
Huisdieren niet toegestaan
Ontbijt beschikbaar
Ontbijtkosten
Neem contact op met het hotel voor prijsinformatie
Ontbijtopties
Westers ontbijt
Please inform Hepburn Spa Retreat of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. This property does not accommodate bachelor(ette) or similar parties. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. A damage deposit of AUD 250 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that this property does not accept payments with American Express credit cards. There is a $35 surcharge for twin bedding setup, payable directly to the property. Managed by a private host
