Plaza Hotel & Living Frankfurt, Frankfurt Hotels

Name: Plaza Hotel & Living Frankfurt
Address: Launhardtstraße 2-4, Frankfurt, Hesse, 60314, Germany

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Fast facts

Check in from	15:00
Check out by	12:00
Breakfast	Breakfast available.
Pets	Pets allowed with extra charge.
Children	Children are welcome at this hotel.

Amenities

Wi-Fi

Parking

Spa

Front desk 24 hour

Restaurant

Non-smoking

Exclusive facilities

Pets allowed

Accessibility

Lift

Handrails in stairways

Food and drink

Kitchen

Restaurant

Microwave

Healthcare

First aid room

Hotel and outdoor facilities

Shops

Laundry

Ticket office

Non-smoking

In the rooms

Hairdryer

Desk

Heating

Shower

Leisure and entertainment

Sauna

Bicycle hire

Spa

Media and technology

Fax

Photocopier

Services

Tours

Luggage storage

Iron

Room service

Front desk 24 hour

Multilingual staff

Transport and parking

Parking

WiFi and internet

WiFi in common areas

Wi-Fi

Internet access

More about Plaza Hotel & Living Frankfurt

Plaza Hotel & Living Frankfurt

This apartment hotel offers spacious rooms and on-site parking. It is located in Frankfurt's Osthafen district, an 8-minute walk from Ostbahnhof underground station. The rooms of the Plaza Hotel & Living Frankfurt include cable TV.

Ratings and reviews

Cleanliness

3.6

Location

3.7

Service

3.6

Facilities

3.6

Traveller reviews

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Mentioned by travellers

Comment: 28 Nov 2023

Stayed in: Nov 2023

I have stayed at this hotel few days ago ,it It was clean, stylish, roomy with excellent service and great value for money and service was attentive and efficient,the reception staff was very kind and helpful,i was dressed in ladies business attire and i went to the reception and spoke to the ladies who were very kind,polite and respectful and they have encouraged me so much 😊 ,Ms Latifa the female receptionist was very nice and kind she was dressed professionally and she liked the ladies business attire i was wearing that time , also the lady in the housekeeping helped me to turn the ladies shirt collar on my blazer .

Comment: 12 Oct 2024

Stayed in: Sep 2024

Very poor and uncomfortable hotel, multicultural experience wasn't good.
The tv screen is from past century, dirty and noise room and the toilet was terrible
I booked superior room, nothing connected with name and price

Business traveller

Comment: 28 Nov 2023

Stayed in: Nov 2023

Very good hotel

I have stayed at this hotel few days ago ,it It was clean, stylish, roomy with excellent service and great value for money and service was attentive and efficient,the reception staff was very kind and helpful,i was dressed in ladies business attire and i went to the reception and spoke to the ladies who were very kind,polite and respectful and they have encouraged me so much ,Ms Latifa the female receptionist was very nice and kind she was dressed professionally and she liked the ladies business attire i was wearing that time , also the lady in the housekeeping helped me to turn the ladies shirt collar on my blazer .

Hotel response

Comment: 7 May

Thank you very much for your kind words and for taking the time to share your feedback. We are delighted to hear that your recent stay at Plaza Hotel & Living Frankfurt met your expectations and that you were pleased with our service and the cleanliness of our property.
It brings us great joy to learn that you felt well taken care of by our team, especially by our colleague, Ms. Latifa. We strive to ensure that all our guests feel welcome and valued, regardless of their background or attire. I will gladly pass on your praise for the politeness and helpfulness of our staff members.
We are pleased that you enjoyed your time with us and hope to have the opportunity to welcome you back soon. If you have any further concerns or requests in the future, please do not hesitate to contact us at any time.
Warm regards,
Your Team at Plaza Hotel & Living Frankfurt

Comment: 9 Nov 2023

Stayed in: Nov 2023

Ok for the money; WLAN did not reach into my
room, install repeaters please. No tidying up during the 3 nights stay; door to balcony did not shut fully, a cold nightly breeze was to endure. The TV remote had‘nt enough reach from the bed. With a few things the comfort can be improved substantially

Solo traveller

Comment: 7 Oct 2023

Stayed in: Sep 2023

Very bad, I would not recommend

The room was dirty. I had to clean it before I could take off my shoes and take a shower.
The TV didn't work and the sockets were broken. The curtains weren't wide enough so the neighbors could see in.
The kitchen had almost nothing, not even a plate! Wouldn't recommend it

Hotel response

Comment: 9 October

Vielen Dank für Ihr Feedback, und es tut uns aufrichtig leid zu hören, dass Ihr Aufenthalt nicht Ihren Erwartungen entsprochen hat. Ihre Erfahrung entspricht nicht unserem üblichen Standard, und dafür möchten wir uns entschuldigen.
Wir schätzen es, dass Sie Ihre Anliegen mit uns teilen. Ein Hinweis an der Rezeption während Ihres Aufenthalts wäre hilfreich gewesen. Unser Team ist stets bemüht, sofort auf solche Anliegen zu reagieren und Maßnahmen zu ergreifen, sei es durch Nachreinigen oder das Anbieten eines anderen Zimmers, um sicherzustellen, dass unsere Gäste einen angenehmen Aufenthalt haben.
Ihr Feedback ist uns wichtig, da es uns hilft, unsere Servicequalität zu verbessern. Wir werden sicherstellen, dass Ihre Anmerkungen mit unserem Team geteilt werden, um sicherzustellen, dass solche Probleme in Zukunft vermieden werden.
Nochmals entschuldigen wir uns für die Unannehmlichkeiten, die Sie erlebt haben. Wir hoffen, dass Sie uns in der Zukunft eine weitere Chance geben werden, Ihre Erwartungen zu übertreffen.
Mit freundlichen Grüßen,
Ihr Team vom Plaza Hotel & Living

Location

3.7

Launhardtstraße 2-4, Ostend, Frankfurt, 60314, Germany|1.56 miles from Frankfurt Rhein-Main Afb

Check in and check out

Check in from:

15:00

Check out before:

12:00

Good to know

Children

Children are welcome at this hotel.

Additional beds

3 years old and under

Children can use extra beds for free.

Children can use extra beds for an additional charge of EUR 10.0.

Pets

Pets allowed with extra charge.

Breakfast

Breakfast available.

Breakfast menu

Buffet.

Breakfast price

£12 (≈EUR 14.0)/person

Important information from the hotel

Guests under the age of 18 can only check in with a parent or official guardian. Please note that property charges 10€ per day for the use of the kitchenette. The use of the kitchenette is free of charge for stays of 7 nights or more.

Accepted payment methods

The hotel accepts the following payment methods: