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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 10:00 |
Amenities
Wi-Fi
Parking
Air conditioning
Non-smoking
Lift
First aid room
More about Loca
Loca
A recently renovated property, Loca is set in Turin near Porta Nuova Metro Station, Porta Nuova Railway Station and Polytechnic University of Turin. With inner courtyard views, this accommodation offers a balcony.
Ratings and reviews
Cleanliness3.0
Location3.5
Service3.0
Rooms3.0
Value1.7
Sleep quality3.7
Traveller reviews
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Mentioned by travellers
Group traveller
Comment: 20 Mar 2019
Stayed in: Mar 2019
Awesome Experience
We arrived in Turin at 20:30 - Elisa (the host) had already sent us an email to let her know as soon as we land. Once we arrived by taxi at the location, she was very welcoming and greeted us to our room - she is super nice and also messaged us during the day as to confirm that we were fine and in case we needed anything.
The rooms are so lovely, super clean and modern and had all the necessities - from super equipped modern bathrooms to electric beds. We also has a television, heaters and air conditioners. On our beds, we also found fresh towels and bed slippers and the coffee machine with the coffee pods.
The location is ideal since it is meters away form the Porta Nova train station, the metro station is exactly in front of the entrance door and Via Roma and the main piazzas are super close.
Highly recommended - a super stay!
The rooms are so lovely, super clean and modern and had all the necessities - from super equipped modern bathrooms to electric beds. We also has a television, heaters and air conditioners. On our beds, we also found fresh towels and bed slippers and the coffee machine with the coffee pods.
The location is ideal since it is meters away form the Porta Nova train station, the metro station is exactly in front of the entrance door and Via Roma and the main piazzas are super close.
Highly recommended - a super stay!
Business traveller
UK
Comment: 15 Jun 2024
Stayed in: Jun 2024
Ho dovuto segnalare un caso di frode riguardante questo hotel. Non sono stati in grado di accogliere la prenotazione, ma
Subject: Request for Refund Due to Unresolved Booking Issues
Dear Mr. Coggiola Enrico,
I hope this message finds you well. I am writing to formally request a refund for my booking at your establishment, CONTACTO PARA HABITACIONES LOCA, located at Corso Vittorio Emanuele II N.71 scala b piano 4, Crocetta, 10128 Turin, Italy. My booking details are as follows:
Confirmation Number: 4669586658
Check-in Date: 18 June 2024
Check-out Date: 22 June 2024
Nature of the Complaint:
Booking Invalidation:
Despite having a confirmed booking, I have been informed that my reservation cannot be accommodated. This situation causes significant inconvenience and poses a financial loss since I have already paid €255 for the accommodation.
Steps Taken:
To resolve this matter and obtain a refund, I have pursued the following actions:
Visa and MasterCard Dispute:
I have initiated a dispute through Visa and MasterCard to reclaim the payment due to the inability to honor the booking.
PayPal Claim:
I have filed a claim with PayPal to address this issue and seek a refund.
Booking.com Complaint:
I have reported this issue to Booking.com, which facilitated the booking, and have requested their intervention.
European Consumer Protection Bodies:
A formal complaint has been lodged with the European Commission's ODR platform, seeking an investigation into this matter.
Local Authorities:
I am also seeking advice and intervention from the local business district in Turin and the municipality regarding your practices.
Company Information:
For your reference, here are the company details:
Company Name: CONTACTO PARA HABITACIONES LOCA
Address: Corso Vittorio Emanuele II N.71 scala b piano 4, Crocetta, 10128 Turin, Italy
VAT Number: 10764340013
Director: Coggiola Enrico
Requested Resolution:
To resolve this matter amicably and avoid further inconvenience, I request the following:
Immediate Refund:
A full refund of €255 for the booking that cannot be honored.
Assurance of Booking Legitimacy:
Confirmation that future bookings will be handled transparently and in compliance with consumer protection laws.
I trust that you will cooperate fully to resolve these issues promptly. Your prompt attention to this matter would be greatly appreciated.
Thank you for your understanding and cooperation.
Best regards,
Vince Lynch
Dear Mr. Coggiola Enrico,
I hope this message finds you well. I am writing to formally request a refund for my booking at your establishment, CONTACTO PARA HABITACIONES LOCA, located at Corso Vittorio Emanuele II N.71 scala b piano 4, Crocetta, 10128 Turin, Italy. My booking details are as follows:
Confirmation Number: 4669586658
Check-in Date: 18 June 2024
Check-out Date: 22 June 2024
Nature of the Complaint:
Booking Invalidation:
Despite having a confirmed booking, I have been informed that my reservation cannot be accommodated. This situation causes significant inconvenience and poses a financial loss since I have already paid €255 for the accommodation.
Steps Taken:
To resolve this matter and obtain a refund, I have pursued the following actions:
Visa and MasterCard Dispute:
I have initiated a dispute through Visa and MasterCard to reclaim the payment due to the inability to honor the booking.
PayPal Claim:
I have filed a claim with PayPal to address this issue and seek a refund.
Booking.com Complaint:
I have reported this issue to Booking.com, which facilitated the booking, and have requested their intervention.
European Consumer Protection Bodies:
A formal complaint has been lodged with the European Commission's ODR platform, seeking an investigation into this matter.
Local Authorities:
I am also seeking advice and intervention from the local business district in Turin and the municipality regarding your practices.
Company Information:
For your reference, here are the company details:
Company Name: CONTACTO PARA HABITACIONES LOCA
Address: Corso Vittorio Emanuele II N.71 scala b piano 4, Crocetta, 10128 Turin, Italy
VAT Number: 10764340013
Director: Coggiola Enrico
Requested Resolution:
To resolve this matter amicably and avoid further inconvenience, I request the following:
Immediate Refund:
A full refund of €255 for the booking that cannot be honored.
Assurance of Booking Legitimacy:
Confirmation that future bookings will be handled transparently and in compliance with consumer protection laws.
I trust that you will cooperate fully to resolve these issues promptly. Your prompt attention to this matter would be greatly appreciated.
Thank you for your understanding and cooperation.
Best regards,
Vince Lynch
Couple
Comment: 3 May 2024
Stayed in: Apr 2024
A good starting point to go anywhere.
Very comfortable and really close to the station and centre. A small fridge and a kettle are available in the room; there is no possibility to make coffee but opposite there is a really special pastry shop (Pastarell) and a bar to try.
Other
Comment: 4 Oct 2018
Stayed in: Oct 2018
Great location, Great hosts, Very clean and pleasant.
I stayed in the cinema room for one night.
It is very close to Porto Nueva train station and to the city center. Very good neighborhood.
When I arrived the host was very kind, patiently answered all my questions, gave me a lot of recommendations and tips about Turin.
When I entered the room it was VERY clean and smelled nice.
There are nice shampoos , soft towels.
There were even special Bonbons waiting for me on the bed.
The room has AC which is nice for the day, no need in the evening.
They even kept my luggage until 14:00 on the checkout date.
I would definitely come back.
It is very close to Porto Nueva train station and to the city center. Very good neighborhood.
When I arrived the host was very kind, patiently answered all my questions, gave me a lot of recommendations and tips about Turin.
When I entered the room it was VERY clean and smelled nice.
There are nice shampoos , soft towels.
There were even special Bonbons waiting for me on the bed.
The room has AC which is nice for the day, no need in the evening.
They even kept my luggage until 14:00 on the checkout date.
I would definitely come back.
Couple
Comment: 27 May 2023
Stayed in: May 2023
Sporcizia e scortesia
Ci aspettavamo una camera pulita e un’ospitalità all’altezza del rating alto(così come il prezzo). Abbiamo trovato una stanza con affaccio diretto sul corso Vittorio (che è molto trafficato) senza insonorozzazione ma soprattutto con un bagno sporco. Lo specchio e la doccia pieni di schizzi, macchie di dentifricio nel lavabo e schizzi non meglio identificati a terra. Solo un rotolo di carta igienica già a metà . Alle nostre rimostranze, l’addetto al ricevimento ha risposto ripetutamente che non era una sua colpa(!!!) e solo in un secondo momento si è scusato dell’accaduto - ma è finita lì.
Decisamente pessima esperienza. Posto da evitare, tanto più che a Torino ci sono molte strutture che alla pulizia e al cliente ci tengono davvero.
Decisamente pessima esperienza. Posto da evitare, tanto più che a Torino ci sono molte strutture che alla pulizia e al cliente ci tengono davvero.
Location
Corso Vittorio Emanuele II N.71 scala b piano 4, Turin, 10128, Italy|0.67 miles from city centre
10 things to dowithin 0.42 miles
Transportationwithin 4.16 miles
Airportwithin 9.26 miles
Check in and check out
Check in from:
14:00
Check out before:
10:00
Good to know
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Please inform Loca in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. We ask our kind customers to respect the check in/check out time. It is not possible to check in after 8.00 pm.
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