Holiday Inn Mayaguez & Tropical Casino
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Fast facts
Check in from | 15:00 |
|---|---|
Check out by | 12:00 |
Breakfast | Breakfast available. |
Pets | Pets are not allowed. |
Children | Children are welcome at this hotel. |
Amenities
More about Holiday Inn Mayaguez & Tropical Casino
Holiday Inn Mayaguez & Tropical Casino
Minutes from the attractions of Porta del Sol and beautiful Caribbean beaches, this hotel in Mayaguez, Puerto Rico offers amenities such as free WiFi, free parking and an on-site restaurant.
Ratings and reviews
Traveller reviews
Comment: 14 Mar 2025
Friendly hotel...once you get there
Some downsides: The pool area looks fabulous, but the pool hours were too short for us to use it. This place is tricky to get to. It's on a frontage road off of Puerto Rico Rt. 2, and we found it hard to find the turn--we wound up driving up to the mall area north of the hotel and turning around. I also misread the map and thought a beach was walkable from there. The lobby area is pretty small and unremarkable.
But more good things: Parking was ample and easy. Everyone was very friendly. But I especially want to praise the hotel bartender Hector. He was one of the friendliest and most helpful bartenders/servers I have ever met. He made us feel at home, made us so comfortable we ordered dinner, and made great suggestions on where to go on our visit. He was remarkable!
We'd be happy to stay there again.
Comment: 10 Mar 2025
A Great Experience
I would highly recommend it to anyone looking for reasonably priced accommodations in the Mayagüez area!
Comment: 10 Mar 2025
Average stay
Not so good things:
- pool towels are very limited. We were a group with 5 kids in total and we had to share 2 towels. Every time we went to the pool, there were only 2-3 towels available for the whole area.
- bar staff was not friendly at all, no staff through the pool area so if you wanted a drink you had to go inside to get it. Beers were not that cold, mainly room temperature.
- breakfast is OK, french toast wa a bit tough.
- room 221 is kept insanely cold due to humidity problems.
Comment: 13 Jan 2025
Stayed in: Dec 2024
Comment: 2 Jan 2025
Stayed in: Jan 2025
Impersonalny sad
Room: Ugly smell, no chance to open a window, wet carpet, stained armchair.
Breakfast: very little variety and only allow you to go once through the bathrooms, a place where a person serves you, they do not even give you the possibility of serving yourself. The real odyssey is to get you served, except a waiter who delivered hot water, the rest in addition to ignoring us most of the time, refused to charge us the calf even offering to pay for the water (to take obvious mate ).
New Year’s dinner: when a regular dinner is around 20 u$s, dinner and New Year’s Eve toasts are around 115 u$s.
Very impersonal everything, in the pool area there was horrible music very loud all the time and no canteen service except a phone to call, that if you clean the common areas.
Very good location
2701 PR-2, Mayaguez, 00680, Puerto Rico|1.68 miles from Mayaguez
10 things to dowithin 0.86 miles
Airportwithin 1.69 miles
Check in and check out
Check in from:
15:00
Check out before:
12:00
Good to know
Children are welcome at this hotel.
Pets are not allowed.
Breakfast available.
Breakfast price
Please contact hotel for price information.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Holiday Inn Mayaguez & Tropical Casino by IHG in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of USD 50 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. For any room with included breakfast: The rate is only applicable to 2 guests per reservation. Any extra guests that wishes to have the breakfast included needs to pay the amount at the property.
