Quality Inn & Suites Near Robins Air Force Base

Name: Quality Inn & Suites Near Robins Air Force Base
Address: 215 Margie Dr, Warner Robins, Georgia, 31088, United States

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Fast facts

Check in from	14:00
Check out by	11:00
Breakfast	Breakfast available.
Pets	Pets allowed with extra charge.
Children	Children are welcome at this hotel.

Amenities

Wi-Fi

Parking

Air conditioning

Pool

Fitness centre

Front desk 24 hour

Exclusive facilities

Pets allowed

Accessibility

Disabled facilities

Lift

Braille or tactile signage

Assistive listening devices available

Business facilities

Business centre

Meeting facilities

Food and drink

Lobby bar

Bar

Restaurant

Barbecue

Banqueting service

Hotel and outdoor facilities

Laundry

Non-smoking

Smoking areas

In the rooms

Air conditioning

Media and technology

Fax

Photocopier

Services

Safe deposit box

Iron

Multilingual staff

Luggage storage

Room service

Front desk 24 hour

Concierge

Sport and fitness

Fitness centre

Outdoor pool

Pool

Golf course

Indoor pool

Transport and parking

Parking

WiFi and internet

Wi-Fi

Internet access

WiFi in common areas

More about Quality Inn & Suites Near Robins Air Force Base

Quality Inn & Suites Near Robins Air Force Base

Quality Inn & Suites near Robins Air Force Base features an seasonal outdoor pool and rooms provide free WiFi and cable TV with HBO. Robins Air Force Base is 7 miles away.

Ratings and reviews

Cleanliness

4.0

Location

4.5

Service

4.0

Rooms

3.5

Value

4.0

Sleep quality

4.0

Traveller reviews

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Mentioned by travellers

Comment: 31 Jul 2024

Stayed in: Jul 2024

My husband, our toddler, and I stayed on our way to Orlando. This property was quite nice! Our room was beautiful, big, and comfy after 8hrs of travel. We picked up a pizza locally and ate in our room since it was so late. The hotel was pretty peaceful and quiet for the most part. We had no issues checking in and check out was a breeze! We will be staying here again if we ever take another vacay to FL

Family traveller

Comment: 2 Jan 2025

Stayed in: Jan 2025

Hidden fees once you get there, rude front desk staff and no real hot breakfast, stay at one of the other nearby hotels.

They hit you with more fees when you get there in the middle of the night and when you try to explain it was already paid online, they get very rude. My family stayed at 4 different hotels this trip and none of the others were like this. Also their "hot breakfast" is biscuits and gravy. No eggs, no sausage, nothing else. For cold breakfast there were brown/black bananas and corn flakes or raisin bran. Stay at any of the other hotels nearby it will cost you the same one the hidden fees are added in and the breakfast will be much better.

Hotel response

Comment: 3 January

Dear dougi729,
Thank you for sharing your feedback. We deeply regret that your experience with us fell short of expectations and left you feeling dissatisfied. Your comments are extremely important to us, and we would like to address the concerns you’ve raised.
First and foremost, we sincerely apologize for any confusion or frustration regarding additional fees. It is never our intention to surprise guests with unexpected charges, and we understand how frustrating this must have been, especially during a late-night check-in. We will address our communication regarding fees to ensure all guests are fully informed of costs before their arrival.
We also want to apologize for the behavior you experienced at the front desk. Providing courteous and respectful service is a cornerstone of our hospitality, and we are deeply disappointed to hear that this was not your experience. Please know that we will address this with our team to ensure all staff maintain a professional and welcoming demeanor, regardless of the situation.
Regarding breakfast, we regret that the options did not meet your expectations. While we do our best to provide a variety of offerings, your feedback highlights areas where we can improve, such as ensuring the freshness of our fruit and expanding our selection of hot items. Guest satisfaction is a top priority, and we are committed to improving our breakfast experience based on your valuable input.
We’re sorry to hear that your overall experience was not reflective of the high standards we aim to uphold. We truly appreciate your feedback, as it helps us identify areas that need improvement. If given the opportunity, we would love to provide you with a better experience in the future.

Solo traveller

Comment: 8 Dec 2024

Stayed in: Dec 2024

Rude desk clerk

My electronic key failed to work one Friday night about 1 am. After 4 trips to the front desk the maintenance man determined the battery on the door was dead and replaced it. But not before consoling me because the treatment from the front desk clerk had reduced me to tears. The next morning I had to again have the battery replaced and my key still didn't work. So I decided to check out and the desk clerk berated me almost as bad as the one Friday night. When I told her why I was checking out early she was not sympathetic but asked me "what was I doing out at 1 am?". I was locked out of my room for 2 days and these 2 employees acted like it was my fault. Never at any time did either employee apologize.

Hotel response

Comment: 9 December

Dear tinamariam2024,
Thank you for taking the time to share your experience with us. I am deeply sorry to hear about the issues you encountered during your stay, and I sincerely apologize for the distress and inconvenience this caused you.
We understand how frustrating and upsetting it must have been to deal with a malfunctioning electronic key, especially in the early hours of the morning. It is completely unacceptable that you had to make multiple trips to the front desk and that the battery issue was not promptly resolved. Your comfort and security are our top priorities, and it is clear we failed to provide that during your stay.
I am particularly concerned about the treatment you received from our front desk staff. Our goal is to provide exceptional service and support to our guests, and it is disheartening to hear that you were not treated with the empathy and respect you deserve. The behavior you described is not representative of our standards, and I apologize for the insensitivity and lack of professionalism shown by our staff members.
Rest assured, we will be addressing these issues with our team to ensure that such incidents do not occur in the future. Your feedback is invaluable in helping us improve our services and training for our employees.
Please accept my heartfelt apologies for any distress this experience caused you. I hope you will consider giving us another chance in the future to provide you with the exceptional service that we are known for and that you rightfully expect. Your comments are crucial in helping us improve our services and ensure a better experience for all our guests.

Comment: 27 Jul 2024

Stayed in: Jul 2024

The clientelle were really seedy. The TV didn't work when we checked in and the alarm clock wasn't even plugged in. No more "Quality" Inn stays for us!

Comment: 26 Jul 2024

Stayed in: Jul 2024

The lobby area seemed nice, but when we walked in our room it was dirty and disgusting. Towels and sheets were stained, bathroom was disgusting, and floors were dirty. We killed multiple bugs in our room during our stay. The last straw was the awful smell of marijuana in our room. What was worse, was I told management about it and they knew exactly who to go to immediately. They knew they were doing this and told them to stop and did nothing else. The smell persisted and staff was told again and they did nothing. We were completely disappointed, and we left halfway through our stay because nothing was done about it. No apology or offer to stay in another room. They offered to get me some fragrance spray. I had children in the room and they didn’t care. I would not recommend this place to anyone.

Excellent location

4.5

215 Margie Dr, Warner Robins, 31088, United States|0.35 miles from Kroger

Check in and check out

Check in from:

14:00

Check out before:

11:00

Good to know

Children

Children are welcome at this hotel.

Pets

Pets allowed with extra charge.

Breakfast

Breakfast available.

Breakfast menu

Buffet.

Breakfast price

Please contact hotel for price information.

Important information from the hotel

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. A damage deposit of USD 50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. Please note that pets are only permitted in the King Room and Queen Room with Two Queen Beds. Contact property for details.

Important information about the city

Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-

Accepted payment methods

The hotel accepts the following payment methods: